Terms of Service
Last updated: April 14, 2026
1. Acceptance of Terms
By accessing or using the Fixt platform ("Service"), operated by AACG ("Company", "we", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users including homeowners, fixers (contractors), and visitors.
2. Description of Service
Fixt is an AI-powered marketplace that connects homeowners with home repair professionals ("Fixers"). The Service includes AI-powered repair diagnosis, competitive bidding, bid payment processing, in-platform messaging, and related features. Fixt acts as an intermediary platform and is not itself a contractor, home repair provider, or employer of Fixers.
3. User Accounts
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials. You must be at least 18 years old to create an account. One person may not maintain multiple accounts. We reserve the right to suspend or terminate accounts that violate these terms.
4. Homeowner Terms
Homeowners may post jobs for free. By posting a job, you represent that you have authority to authorize the described work at the specified location. When you accept a bid, you pay the winning bid through Stripe. You are not charged a fee on top of the bid. A 5% platform fee is deducted from the Fixer's payout. You agree to review the work and mark the job complete, or open a dispute, within 7 days of the Fixer marking the job done.
5. Fixer Terms
Fixers must maintain a valid subscription ($29/month after the 14-day trial). Fixt does not require a trade license in order to submit a bid. You must carry general liability insurance with the minimum coverage required by your state. You agree to perform work as described in the accepted bid. Misrepresentation of qualifications or insurance is grounds for immediate termination.
6. Payments
All payments are processed through Stripe. When a homeowner accepts a bid, they pay the winning bid. The homeowner is not charged a fee on top of the bid. Fixt deducts a 5% platform fee from the Fixer's payout, so the Fixer receives 95% of the bid. The Fixer payout is recorded when the homeowner confirms the work is complete. In disputes, Fixt administration reviews evidence and determines the outcome. Fixer subscription fees are $29 per month after a 14-day trial and are non-refundable for the current billing period.
7. AI Features Disclaimer
Fixt provides AI-powered diagnosis, price estimation, and bid scoring as informational tools only. These features are not substitutes for professional inspection, licensed assessment, or expert opinion. AI diagnoses may be inaccurate and should be used as a starting point, not a definitive assessment. Fixt is not liable for decisions made based on AI-generated recommendations. The AI Value Score is an algorithmic ranking and does not constitute an endorsement or guarantee of any Fixer.
8. Disputes
Either party may initiate a dispute through the platform. Disputes are reviewed by Fixt administration using available evidence including photos, chat logs, job scope, and completion documentation. Fixt's dispute resolution is binding for the purpose of fund distribution within the platform. Fixt's dispute resolution does not prevent either party from pursuing additional legal remedies outside the platform.
9. Prohibited Conduct
Users may not: circumvent the platform to arrange off-platform payments, submit false reviews or ratings, create misleading profiles or qualifications, harass other users, use the platform for unlawful purposes, scrape or data-mine the platform, or interfere with the platform's operation. Violation of these rules may result in account suspension or termination.
10. Limitation of Liability
Fixt is a marketplace platform and is not responsible for the quality, safety, or legality of work performed by Fixers. Fixt does not employ Fixers and is not liable for their actions, negligence, or work product. To the maximum extent permitted by law, Fixt's total liability shall not exceed the amounts paid by you to Fixt in the 12 months preceding the claim. Fixt is not liable for indirect, incidental, special, consequential, or punitive damages.
11. Modifications
We may update these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the State of New Jersey. Any disputes arising from these Terms shall be resolved in the courts of New Jersey.
13. Contact
For questions about these Terms, use our contact form.